MFA Guides

Self-Service Portal Caveats

RapidIdentity 4.9.2 currently supports five methods in the Self-Service Portal: Bluetooth, Contactless Card, FIDO, OTP, and PingMe.

Due to the technology associated with the various authentication methods and RapidIdentity MFA Server, it is necessary to ensure that the correct interface is used with each authentication method during the enrollment process. Outlined below are key requirements for the Bluetooth, Contactless Card, and FIDO authentication methods.

  • Bluetooth: enrollment through RapidIdentity Windows Client.

  • Contactless Card: Internet Explorer browser.

  • FIDO U2F: Chrome browser.