MFA Guides

Card Lookup Tool

The card lookup tool allows administrators with access to the Administrator's Portal to find specific cards and remove them from a user's account.

After navigating to the Card Lookup menu, either enter the card into the reader or manually enter the card's serial number into the field provided.

Card_Lookup.png

Once the card has been found, administrators can choose to Recycle Card, essentially detaching it from use with the previous user.